With a total of 15 employees, ME & Friends AG from Holzkirchen, Bavaria, distributes functional health shoes and various other products. In this video, we talk to Managing Director Michael Ertl about the collaboration with TOPIX and the specifics that needed to be considered in the project.
Commerce and Shipping
ME & Friends AG
All functions for retailers integrated into one system.
Order Processing
For an optimal workflow, the data from the item master is available directly. This allows for the processing of all customer inquiries and orders with remarkable efficiency and speed, and the creation of quotes, delivery notes, and invoices promptly. Smart automations assist you at all times in order processing. With integrated CRM, the entire sales process can be represented even more profitably in the distribution area, making it easier to manage your customer and supplier data.
Purchasing
From determining specific needs through inquiries to the final incoming invoice, TOPIX supports the functions of structured purchasing.
Materials Management
TOPIX's merchandise management system can be used independently of industry and size. It supports the planning, control, and monitoring of your material flows: from ordering, through warehouse management and inventory to production. With real-time data and meaningful statistics, you can derive measures for process optimization.
Customer Management
TOPIX intelligently supports the entire sales process, whether it's address management, creating customer groups, visit planning, or quote tracking. Utilize many smart features such as automatic follow-ups on sales projects, saving you more time for important projects.
Service
Ensure a seamless processing and tracking of your service projects. With TOPIX HelpDesk and ticket system, respond in real-time to complaints or reported issues. Field employees can always stay informed through the app.
Data and Documents
All documents and information are centrally stored in the Document Management System (DMS) within TOPIX. All authorized individuals have quick and clear access to the data. The complete indexing of documents enables convenient full-text search. The management and archiving of documents are carried out reliably and securely.
TOPIX ERP Solution for Commerce
Powerful Software with Comprehensive Service
One System. Everything Inside.
In the field of commerce and merchandise management, TOPIX offers a range of industry-specific special functions. The extensive item master and practical workflows for order processing, procurement, warehouse management, and materials management are complemented by various interfaces. Whether traditional retail, online shop, or brick-and-mortar store – TOPIX supports your day-to-day operations with speed and flexibility.
Complete Integration
Perfectly coordinated workflows, numerous automations, and trade-specific functions result in efficiency across all processes. From acquisition, estimation, order processing through procurement, warehouse management, and production to invoicing, quality management, reporting, and controlling: TOPIX individually and flexibly maps your core processes, creating comprehensive efficiency.
Secure Data
A dedicated user management system with a 7-level confidentiality system regulates individual access rights for program areas, functions, and data. Your data is either stored in your own company or hosted in a German data center by TOPIX. The four-eye principle in customization protects particularly confidential data.
Future and Investment Security
We continuously develop TOPIX daily. This ensures that the standard is always improving. Even after years, your solution remains up-to-date with the latest technology and legislation. As part of our software maintenance, we provide these updates to you free of charge. The fact that TOPIX stands for investment and future security is proven by numerous customers who have been using TOPIX since its inception in 1990.
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Get advice tailored to your industry and requirements without any obligation. Our experts are ready to assist you. Since 1990, TOPIX has been known for:
- Investment and future-proof solutions
- Long-term partnerships on an equal footing
- Excellent service
- Regular updates with useful features
- Long-term stable prices